We’ll never ask you over the phone to provide your online banking password.Ĭapital One offers various ways to move money electronically for the purpose of paying bills, making purchases and managing your accounts.If you ever suspect the party contacting you is not Capital One, please tell the caller that you would prefer to contact Capital One directly and call back using the contact numbers on our site or on the back of your card.We may contact you via text to confirm an attempted charge (to prevent fraud), but we will never ask you to confirm or verify your personal information in an unsolicited text message.
#Capital one auto finance customer service number verification#
Fraud agents will require verification of your identity prior to discussing your account. If you’re ever in doubt about a communication instance, forward any suspicious emails to Our Fraud department may contact you if we detect unexpected activity on your account. We may contact you by email with offers or to provide account information.Our agents will not ask you over the phone to provide your online banking password.Our agents, whether over the phone or in our branches and cafes, may ask you to verify information we have on file or ask other questions to confirm your identity.When you initiate contact with Capital One, we’ll verify your identity before sharing account information or performing transactions on your behalf.Here's what to expect when you contact us or we contact you. Our communication practices can help you keep your sensitive information secure.
0 kommentar(er)
